Office IT Skills

Office Basics

In order to remain competitive in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills. This training identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team.

Topics / Content outline:

Office Management
Office Planning
New Office Technology
Office Organization
Training for Future Office Skills
The Need for Information
Effective Reporting and record keeping
Office Layout and Management
System Design and Integration
Office Systems & Procedures and Methods of Improvement
Communications-Meeting the Needs of the Office Tomorrow
Planning for Communications
Business Communication
Working efficiently and effectively